Basic Employment Services

Non-Bundled Job Placement Services Include Training in:

1. Data Gathering:

   1. demographic information

   2. arrest and conviction history, if any

   3. paid work history

   4. volunteer history

   5. references detail

   6. employment skills

   7. career objectives

   8. training history

   9. occupational license or certification

   10. high school and GED information

   11. college education history

2. Resume Training:

   • identification of résumé types and purposes

   • collection of résumé contents such as education, work experience, credentials, and achievements

   • completion of résumés tailored to the customer's employment goals

   • how to update résumés for specific jobs

3. Job Application Training:

   • identification of the job application process for paper, website (online), and kiosk applications

   • how to identify appropriate responses to questions on job applications

   • how to write clear descriptive responses to questions and how to avoid spelling and grammatical errors in an application

   • identification of strategies to address employment barriers demonstrated by the customer

   • successful completion of paper, website (online), and kiosk job applications

4. Job References and Written Correspondence Training:

   1. explanation of the purpose of professional and personal employment references

   2. how and when to request an individual to be a professional and/or personal employment reference

   3. how and when to provide professional and personal employment references to potential employers

   4. how references are used for background verifications

   5. use of effective written correspondence when job searching

   6. how to write cover letters for applications and résumés

   7. how to write thank-you letters in response to employer correspondence and after meetings or interview

   8. how to use and write email correspondence during the job search

   9. how to use and write written correspondence sent through the US Postal Service

5. Interview Training:

1. the purpose of the interview process

2. the types and purpose of interviews, for example, screening, telephone, panel and/or group, behaviorally based, case, situational, and technical

3. the creation and delivery of a 30–60-second elevator speech that summarizes why the customer is a good candidate for the job;

4. how to research businesses and employment positions before an interview

5. identifying and answering typical interview questions asked in the field relevant to the customer's employment goals

6. identifying questions to ask the employer when interviewing

7. identifying and responding to questions related to protected classes and disclosure;

8. how to request assistance (advocate), including disability etiquette

9. how to respond to complicated questions addressing employment barriers, such as gaps in work history, criminal background history, limited work experience, and accommodation needs

10. personal presentation for interviews such as grooming, dress, and manners

11. completion and critiquing a minimum of two mock interviews

Bundled Job Placement Services Include all the Non Bundled Training Plus:

• Job Search Training

• how to research a business's unmet needs in relation to the customer's employment goal

• how to use job websites and employer job boards to search for jobs related to the customer's employment goal

• how to network with individuals who may know about an unposted employment opportunity

• registering for and using WorkInTexas.com to search for jobs

• Job Acceptance and Preparing for the First Day on the Job

• learning about wages associated with the position, as the wages relate to the customer's skills and to the employer's location

• identification and use of basic salary negotiation techniques

• identification of the customer's job responsibilities and the employer's performance requirements for the position

• identification of the customer's accommodation needs that can improve performance in the work setting (for example, environmental changes, assistive technology devices, and work process)

• how and when to request accommodations to address the customer's disability needs when necessary

• how to secure transportation to the worksite

• appropriate personal appearance necessary for the position (dress, hygiene, and manners)

• securing all documents necessary for the first day on the job

• securing and demonstrating use of necessary items such as uniform and alarm clock

• how to communicate individual needs to an employer

• expectations and expected behaviors when working at a job site

Job Skills Training

• teach on the job skills

• reinforce skills

• develop or set up accommodations and/or compensatory techniques to increase the customer's independence and ability to meet the employer's expectations

Work Experience Placement Services Include:  Securing a business to host a customer and/or assist the customer with:

• researching and identifying potential Work Experience sites

• completing any tasks necessary to secure the Work Experience site such as

• attending classes or meetings

• completing applications

• obtaining references

• interviewing

• obtaining criminal background checks

• obtaining health checks

• completing testing (personality, drug, and skills)

• identifying accommodation needs

• assisting the customer with disability disclosure when applicable

• the steps necessary to follow up on potential Work Experience site or opportunities

• assists the customer with the arrangement of transportation to get to and from the work site

     Working with customers in areas such as:

• advocating for the customer to receive the opportunity to gain skills, support, and mentoring, when necessary, to foster a positive outcome at the Work Experience site

• orientation to workplace roles and responsibilities;

• understanding expectations related to job performance, behavior, and social interactions at the Work Experience site

• disability disclosure, setting up accommodations or support needs, including Work Experience training at the Work Experience site

• understanding the purpose of the Work Experience trainer, when applicable, including trainer roles and responsibilities

• Assisting the employer by

• educating the Work Experience site and employees in disability-related issues, such as disability awareness

• disability etiquette, the Americans with Disabilities Act, disability accommodations

• educating the Work Experience site on the roles of the Work Experience trainer, when applicable

Work Experience Training includes:

• onsite trainer when applicable

• teaching skills

• reinforcing skills

• establishing and setting up accommodations and/or compensatory techniques to increase the customer's independence and ability to meet the Work Experience site's expectations

• monitoring to ensure the customer's and the employer's needs are being met